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Terms of sale

Last update: May 2022

These terms of sale are concluded between, on the one hand the company 9072-6738 Québec Inc. (Drum Bazar), 185 Louvain Ouest, local 300B, Montreal, QC, H2N 1A3, Canada. And on the other hand, any physical or legal person wishing to make a purchase on the website, hereinafter « the customer » or « the buyer ».

Article 1 - Object

These conditions of sale aim to define the contractual relations as well as the conditions applicable to any purchase made through the commercial site of (Drum Bazar) regardless if buyer is professional or consumer.

The acquisition of a good or a service through the present site implies an acceptance without reserve by the purchaser of these conditions of sale. All offers made by (Drum Bazar) and appearing in the press, flyers, brochures, the internet, etc., may be modified and replaced at any time.

These conditions of sale apply to the exclusion of all other conditions, in particular those in effect in store. They will prevail over all other general or special conditions not expressly approved by (Drum Bazar). Drum Bazar reserves the right to modify its conditions of sale at any time. In this case, the conditions applicable will be those in effect on the date of order by the buyer.

Article 2 - Proposed Products and Services

The products and services offered are those listed in the catalog published on the website (Drum Bazar). These products and services are offered within the limits of available stocks. Drum Bazar reserves the right to partially or totally change the products and services due to exchange rates, due to changes in the purchase cost. Special offers, promotions, products and services are offered within the limits of available stocks.

Stocks are updated daily. However, it may happen that the number of products ordered is greater than the number of products in stock.

In this case, the customer will be notified by email, and we will tell him the date of availability of your product.

The photographs in the catalog are as faithful as possible, but cannot ensure a perfect similarity with the product offered, particularly with regard to colors.

Article 3 - Rates

All prices displayed on this website are quoted in Canadian dollars exclusive of tax and no processing fees and shipping costs. Prices for products delivered outside Canada are quoted in Canadian dollars, excluding taxes, excluding the cost of processing and shipping. Payment of applicable taxes and customs duties are at the customer's expense to the local tax and customs authorities.

Drum Bazar reserves the right to change its prices at any time, provided however that the price listed in the catalog on the day of the order will be the only applicable to the buyer. Any change in the tax rate may be reflected in the price of the products or services.

Article 4 - Low price guarantee

At Drum Bazar, we guarantee you the lowest prices on the products we sell. We will not be beating the price posted by another authorized dealer in Canada.

Procedure of the guaranteed low price policy:

Applies only to products purchased in store or on our website (Drum Bazar).

During the 10 days following the purchase, if the customer finds a difference greater than or equal to fifteen (15) Canadian dollars, on the product he bought from us, on another website in Canada, (Drum Bazar) agrees to refund the customer 100% of the difference, plus 10% more on the amount of the difference between our price and the price he found, after verification of the price by our team at the authorized dealer.

To claim a readjusted price, the customer must visit us in the store or contact us by email indicating the proof of where he found a better price. No such request will be processed by telephone.

Article 5 - Applicable Laws

Drum Bazar makes no representations that elements of the site may be used in locations other than Canada and it is prohibited to access the site from territories where legislation would require that the content or use be of the site is illegal. Those who choose to use this site do so on their own initiative and must comply with all applicable local laws. Any claim relating to the site and the elements it contains, or arising from the use of the site, is governed by the applicable laws of the province of Quebec, Canada.

Article 6 - Online shopping

To make purchases through this website, you must be at least the age of majority in your province or territory of residence at least 18 years of age and you must make a commitment to pay all fees shown as your dependents on this website.

All prices listed on this site are in Canadian dollars and all fees will be processed in Canadian dollars. In addition to any rights or remedies, Drum Bazar may, in its sole discretion and without limitation of liability, restrict or block your access to any part of this website at any time.

Article 7 - Errors, inaccuracies or omissions

Drum Bazar makes every effort to ensure that the content on this website is complete and accurate. However, it does not guarantee that the information it contains does not contain errors, inaccuracies or omissions. These errors, inaccuracies or omissions may relate to the price, description or availability of the products.

Drum Bazar reserves the right to correct any errors, inaccuracies or omissions or to change the content or update it without notifying you in advance. In addition, Drum Bazar reserves the right to refuse or cancel orders containing an error, inaccuracy or omission, whether or not the order has been transmitted, confirmed and / or charged to your credit card. If the purchase has been charged to your credit card and your order is cancelled, Drum Bazar will promptly credit your credit card account.

Article 8 - Delivery

All items will be delivered via regular transport such as Purolator, Fedex, Canpar, Canada Post, etc. Please note that no delivery will be delivered to a post office box.

We offer free shipping for the provinces of Quebec and Ontario on orders of $100.00 or more, before taxes, with a cubic weight of less than 35 pounds and a minimum floor price of $20, before taxes. For regular delivery items exceeding 35 pounds and more, orders must be $1000.00 or more, before taxes. For Quebec and Ontario provinces, we offer a fixed shipping rate of $14.95 for purchases under $100, before taxes.

Free delivery is valid for remote areas such as Nunavut, Yukon, Northwest Territories with a purchase of $500 or more, before taxes, and as long as the parameters mentioned above are respected.

N.B.: We will contact you if your purchase does not meet the parameters for free shipping. You will have the option to pay the amount for the shipping costs to receive your item, or to simply be reimbursed.

To be sure to receive your goods as soon as possible, your order could arrive in several boxes on different days, but that will not change the cost of your delivery.

Drum Bazar reserves the right to open product packaging to verify, inspect or adjust the merchandise if necessary. These products are offered within the limits of available stocks. If Drum Bazar offers shipping or delivery services, it will endeavour to ship or deliver any ordered product as soon as possible and within the specified time, as applicable.

However, you acknowledge that Drum Bazar will not be liable for shipping or delivery delays. If delivery is delayed, Drum Bazar will notify you as soon as possible.

Article 9 - Warranty

All products purchased on the Drum Bazar website are covered by the manufacturers 'or distributors' warrantee. The store can act as an intermediary between the customer and the manufacturers if possible. The cost of transporting the defective goods must be assumed by the customer for the dispatch and return of the goods from his place of residence to the Drum Bazar store or from his domicile to the manufacturer, as the case may be. Drum Bazar will only accept returns with a valid number that will be communicated to you by our service department.

Article 10 - Returns / Exchange

Each sale is final. No refunds.

Exchange in store only within 10 days of purchase date. The material must be in the same condition as time of sale.

Items on special orders purchased in store, or inline are non-exchangeable, and non-refundable.

To redeem an online purchase, merchandise must be returned within 30 days of receipt of payment of the purchase. An authorization number provided by Drum Bazar for return will be required.

The original delivery charges (including the free shipping conditions) will not be refunded and the return shipping costs are the responsibility of the customer.

The goods must be returned in their original packaging and in perfect condition. Following the inspection by Drum Bazar the goods can be depreciated according to the state or condition. Restocking fees are applicable. The shipping number provided by the transport company must be sent to Drum Bazar.

No returns will be accepted on consumable products with open or damaged packaging.

Article 11 - Layaway items

A minimum of 25% of the total price is required for layaway items. The total payment must be made within 30 days of the date of purchase, otherwise the amount of money placed for layaway is lost.

Article 12 - Picking up item(s) in store

During your purchase, if you ask for in-store pickup, we will ask you to present a photo ID and sign a document saying that you have picked up the item(s). Personal information will be collected during collecting. We undertake not to disclose, exchange, share or sell these to third parties.